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It can be paid to the legal heirs; in case you have not specified the nominee.\u003C/span>\u003C/p>"},{"title":"FAQ 3","question":"\u003Cp>\u003Cspan>What are the documents required for making a claim?\u003C/span>\u003C/p>","answer":"\u003Cp dir=\"ltr\">\u003Cspan>Documents required for making a death claim are:\u003C/span>\u003C/p>\u003Cul>\u003Cli dir=\"ltr\">\u003Cspan>Filled-up claim forms\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Certificate of death\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Original Policy document\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Deeds of assignments/ re-assignments (if any)\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Legal evidence of title, if the policy is not assigned or nominated\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Form of discharge executed and witnessed (Since the inception of NEFT payments\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Discharge form requirement has been stopped) and Complete Bank Details of the Beneficiary\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Other documents such as hospital certificate, FIR report, post-mortem report etc could be called for, as applicable.\u003C/span>\u003C/li>\u003C/ul>"},{"title":"FAQ 4","question":"\u003Cp>\u003Cspan>What is the average time taken to settle a Claim?\u003C/span>\u003C/p>","answer":"\u003Cp dir=\"ltr\">\u003Cspan>If your documents are complete and we need no further documentation, we settle your death claim within 30 working days. In case the claim requires further investigation, the same will be completed by us within a reasonable time.\u003C/span>\u003C/p>"},{"title":"FAQ 5","question":"\u003Cp>\u003Cspan>How to intimate a claim?\u003C/span>\u003C/p>","answer":"\u003Cp dir=\"ltr\">\u003Cspan>You can intimate a claim through below mentioned options:\u003C/span>\u003C/p>\u003Cp dir=\"ltr\">\u003Cspan>Call us at 040-23009400 Ext 664 (Monday to Friday 09:00 am to 05:00 pm)\u003C/span>\u003C/p>\u003Cp dir=\"ltr\">\u003Cspan>Visit your nearest Shriram Life Insurance branch\u003C/span>\u003C/p>\u003Cp dir=\"ltr\">\u003Cspan>E-mail us at \u003C/span>\u003Ca href=\"mailto:claimsupport@shriramlife.in\">\u003Cspan>claimsupport@shriramlife.in\u003C/span>\u003C/a>\u003C/p>"},{"title":"FAQ 6","question":"\u003Cp>\u003Cspan>Who can intimate a claim?\u003C/span>\u003C/p>","answer":"\u003Cp dir=\"ltr\">\u003Cspan>When a life assured dies, a claim intimation should be sent to our company as early as possible. The assignee or nominee under the policy can intimate the death claim.\u003C/span>\u003C/p>"},{"title":"FAQ 7","question":"\u003Cp>\u003Cspan>In case of more than one nominee, what are the documents we need to submit?\u003C/span>\u003C/p>","answer":"\u003Cp>\u003Cspan>In case of more than one nominee, KYC documents of all nominees along with death claim required documents need to be submitted at the time of claim.\u003C/span>\u003C/p>"},{"title":"FAQ 8","question":"\u003Cp>\u003Cspan>How to make a claim if original policy bond was lost?\u003C/span>\u003C/p>","answer":"\u003Cp dir=\"ltr\">\u003Cspan>The original Policy Document is mandatory for processing any claim however, if the same is lost or misplaced we may require indemnity bond or alternate document / s and the claim is processed further.\u003C/span>\u003C/p>"},{"title":"FAQ 9","question":"\u003Cp>\u003Cspan>If death is due to terror attack/war/natural calamities, will the claim be settled?\u003C/span>\u003C/p>","answer":"\u003Cp>\u003Cspan>Yes. Death due to terrorist attack / war / natural calamities is covered under basic benefit in life insurance policy (unless specifically excluded in Policy Contract) and the claim is settled if all the documentation is in order and all the conditions are fulfilled\u003C/span>\u003C/p>"},{"title":"FAQ 10","question":"\u003Cp>\u003Cspan>To whom can the beneficiary refer the case if he/she is not satisfied with the service provided by SLIC at claims stage or with the amount of benefit paid?\u003C/span>\u003C/p>","answer":"\u003Cp dir=\"ltr\">\u003Cspan>The nominee/ beneficiary has to first approach the ICRC (Internal Claims Review Committee) of SLIC, in case of a claim dispute. In case the nominee is not satisfied by the response, the nominee/ beneficiary may write to the Grievance Redressal Cell of IRDAI. The issue will then be taken up with the concerned Insurance Company.\u003C/span>\u003C/p>\u003Cp dir=\"ltr\">\u003Cspan>If the complainant is looking for a judicial decision in respect of claims, he or she may approach the Insurance Ombudsman. For more information on the Insurance Ombudsman, please refer your Policy Document.\u003C/span>\u003C/p>"},{"title":"FAQ 11","question":"\u003Cp>\u003Cspan>Who is eligible to receive claim benefit in the absence of nomination/ unfortunate demise of the nominee?\u003C/span>\u003C/p>","answer":"\u003Cp dir=\"ltr\">\u003Cspan>In such case, the proof of title/succession certificate issued by a competent court will have to be submitted by the claimant. The claim would then be paid to the person specified in the said proof. Such a condition is called ‘Open Title’ situation.\u003C/span>\u003C/p>"},{"title":"FAQ 12","question":"\u003Cp>\u003Cspan>What if the nominee passes away during policy term?\u003C/span>\u003C/p>","answer":"\u003Cp dir=\"ltr\">\u003Cspan>If nominee passes away during the policy term, then life assured should nominate some other person in place of deceased nominee under Section 39 of Insurance Act.\u003C/span>\u003C/p>"},{"title":"FAQ 13","question":"\u003Cp>\u003Cspan>What are the reasons for the rejection of the claims?\u003C/span>\u003C/p>","answer":"\u003Cp dir=\"ltr\">\u003Cspan>Below are some of the reasons for claims rejection:\u003C/span>\u003C/p>\u003Cul>\u003Cli dir=\"ltr\">\u003Cspan>Lapsation status of policy on the date of incidence of claim\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Non-coverage of a particular event/loss as per policy conditions\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Loss not qualifying under the definition of loss either marginally or totally as per coverage definition\u003C/span>\u003C/li>\u003Cli dir=\"ltr\">\u003Cspan>Losses mentioned under exclusions\u003C/span>\u003C/li>\u003C/ul>"}],"field_fa_gp_breadcrumb":"4367, 4513, 8521","breadcrumb":[{"slug":"/contact-us","label":"Contact us"},{"slug":"/faq-policy-serving","label":"FAQ's"},{"slug":null,"label":"Claims FAQ "}]}],"breadcrumb":[{"slug":"/contact-us","label":"Contact Us"},{"slug":null,"label":"Claims FAQ "}]}],"headers":{"x-powered-by":["Express"],"x-frame-options":["SAMEORIGIN"],"content-type":["text/html; 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Please consult your Tax advisor for details. \u003Cbr />You are eligible for Income Tax benefits/exemptions as per the applicable income tax laws in India, which are subject to change from time to time.\u003C/p>\u003Cp>IRDAI Regn No: 128 \u003Cbr />CIN No : U66010TG2005PLC045616 of the Company\u003C/p>\u003Cp>The Trade Logo displayed above belongs to Shriram Value Services Limited (“SVS”) and used by Shriram Life Insurance Company Limited under a License agreement.”\u003C/p>\u003Cp>BEWARE OF SPURIOUS PHONE CALLS AND FICTIOUS/FRADULENT OFFERS\u003C/p>\u003Cul>\u003Cli>IRDAI is not involved in activities like selling insurance policies, announcing bonus or investment of premiums. 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It can be paid to the legal heirs; in case you have not specified the nominee.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 3\",\"question\":\"\u003Cp>\u003Cspan>What are the documents required for making a claim?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>Documents required for making a death claim are:\u003C/span>\u003C/p>\u003Cul>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Filled-up claim forms\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Certificate of death\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Original Policy document\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Deeds of assignments/ re-assignments (if any)\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Legal evidence of title, if the policy is not assigned or nominated\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Form of discharge executed and witnessed (Since the inception of NEFT payments\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Discharge form requirement has been stopped) and Complete Bank Details of the Beneficiary\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Other documents such as hospital certificate, FIR report, post-mortem report etc could be called for, as applicable.\u003C/span>\u003C/li>\u003C/ul>\"},{\"title\":\"FAQ 4\",\"question\":\"\u003Cp>\u003Cspan>What is the average time taken to settle a Claim?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>If your documents are complete and we need no further documentation, we settle your death claim within 30 working days. In case the claim requires further investigation, the same will be completed by us within a reasonable time.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 5\",\"question\":\"\u003Cp>\u003Cspan>How to intimate a claim?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>You can intimate a claim through below mentioned options:\u003C/span>\u003C/p>\u003Cp dir=\\\"ltr\\\">\u003Cspan>Call us at 040-23009400 Ext 664 (Monday to Friday 09:00 am to 05:00 pm)\u003C/span>\u003C/p>\u003Cp dir=\\\"ltr\\\">\u003Cspan>Visit your nearest Shriram Life Insurance branch\u003C/span>\u003C/p>\u003Cp dir=\\\"ltr\\\">\u003Cspan>E-mail us at \u003C/span>\u003Ca href=\\\"mailto:claimsupport@shriramlife.in\\\">\u003Cspan>claimsupport@shriramlife.in\u003C/span>\u003C/a>\u003C/p>\"},{\"title\":\"FAQ 6\",\"question\":\"\u003Cp>\u003Cspan>Who can intimate a claim?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>When a life assured dies, a claim intimation should be sent to our company as early as possible. The assignee or nominee under the policy can intimate the death claim.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 7\",\"question\":\"\u003Cp>\u003Cspan>In case of more than one nominee, what are the documents we need to submit?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp>\u003Cspan>In case of more than one nominee, KYC documents of all nominees along with death claim required documents need to be submitted at the time of claim.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 8\",\"question\":\"\u003Cp>\u003Cspan>How to make a claim if original policy bond was lost?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>The original Policy Document is mandatory for processing any claim however, if the same is lost or misplaced we may require indemnity bond or alternate document / s and the claim is processed further.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 9\",\"question\":\"\u003Cp>\u003Cspan>If death is due to terror attack/war/natural calamities, will the claim be settled?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp>\u003Cspan>Yes. Death due to terrorist attack / war / natural calamities is covered under basic benefit in life insurance policy (unless specifically excluded in Policy Contract) and the claim is settled if all the documentation is in order and all the conditions are fulfilled\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 10\",\"question\":\"\u003Cp>\u003Cspan>To whom can the beneficiary refer the case if he/she is not satisfied with the service provided by SLIC at claims stage or with the amount of benefit paid?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>The nominee/ beneficiary has to first approach the ICRC (Internal Claims Review Committee) of SLIC, in case of a claim dispute. In case the nominee is not satisfied by the response, the nominee/ beneficiary may write to the Grievance Redressal Cell of IRDAI. The issue will then be taken up with the concerned Insurance Company.\u003C/span>\u003C/p>\u003Cp dir=\\\"ltr\\\">\u003Cspan>If the complainant is looking for a judicial decision in respect of claims, he or she may approach the Insurance Ombudsman. For more information on the Insurance Ombudsman, please refer your Policy Document.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 11\",\"question\":\"\u003Cp>\u003Cspan>Who is eligible to receive claim benefit in the absence of nomination/ unfortunate demise of the nominee?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>In such case, the proof of title/succession certificate issued by a competent court will have to be submitted by the claimant. The claim would then be paid to the person specified in the said proof. Such a condition is called ‘Open Title’ situation.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 12\",\"question\":\"\u003Cp>\u003Cspan>What if the nominee passes away during policy term?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>If nominee passes away during the policy term, then life assured should nominate some other person in place of deceased nominee under Section 39 of Insurance Act.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 13\",\"question\":\"\u003Cp>\u003Cspan>What are the reasons for the rejection of the claims?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>Below are some of the reasons for claims rejection:\u003C/span>\u003C/p>\u003Cul>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Lapsation status of policy on the date of incidence of claim\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Non-coverage of a particular event/loss as per policy conditions\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Loss not qualifying under the definition of loss either marginally or totally as per coverage definition\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Losses mentioned under exclusions\u003C/span>\u003C/li>\u003C/ul>\"}],\"field_fa_gp_breadcrumb\":\"4367, 4513, 8521\",\"breadcrumb\":[{\"slug\":\"/contact-us\",\"label\":\"Contact us\"},{\"slug\":\"/faq-policy-serving\",\"label\":\"FAQ's\"},{\"slug\":null,\"label\":\"Claims FAQ \"}]}],\"breadcrumb\":[{\"slug\":\"/contact-us\",\"label\":\"Contact Us\"},{\"slug\":null,\"label\":\"Claims FAQ \"}]}]","http://127.0.0.1:4000/api/v1/faq/faq-claims":"[{\"title\":\"FAQ Tab - Claims\",\"field_fa_ta_faq_group\":1327,\"faq_group\":[{\"title\":\"FAQ Group - Claims\",\"heading\":\"FAQs related to Claims\",\"description\":0,\"faqs\":[{\"title\":\"FAQ 1\",\"question\":\"\u003Cp>\u003Cspan>What is a claim?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>A death benefit is a payout to the nominee/beneficiary of a life insurance policy, annuity or pension when the insured or annuitant dies.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 2\",\"question\":\"\u003Cp>\u003Cspan>To whom is my death claim amount paid?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>The death claim is paid to the nominee, as declared by the policyholder in the proposal form. It can be paid to the legal heirs; in case you have not specified the nominee.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 3\",\"question\":\"\u003Cp>\u003Cspan>What are the documents required for making a claim?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>Documents required for making a death claim are:\u003C/span>\u003C/p>\u003Cul>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Filled-up claim forms\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Certificate of death\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Original Policy document\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Deeds of assignments/ re-assignments (if any)\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Legal evidence of title, if the policy is not assigned or nominated\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Form of discharge executed and witnessed (Since the inception of NEFT payments\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Discharge form requirement has been stopped) and Complete Bank Details of the Beneficiary\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Other documents such as hospital certificate, FIR report, post-mortem report etc could be called for, as applicable.\u003C/span>\u003C/li>\u003C/ul>\"},{\"title\":\"FAQ 4\",\"question\":\"\u003Cp>\u003Cspan>What is the average time taken to settle a Claim?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>If your documents are complete and we need no further documentation, we settle your death claim within 30 working days. In case the claim requires further investigation, the same will be completed by us within a reasonable time.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 5\",\"question\":\"\u003Cp>\u003Cspan>How to intimate a claim?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>You can intimate a claim through below mentioned options:\u003C/span>\u003C/p>\u003Cp dir=\\\"ltr\\\">\u003Cspan>Call us at 040-23009400 Ext 664 (Monday to Friday 09:00 am to 05:00 pm)\u003C/span>\u003C/p>\u003Cp dir=\\\"ltr\\\">\u003Cspan>Visit your nearest Shriram Life Insurance branch\u003C/span>\u003C/p>\u003Cp dir=\\\"ltr\\\">\u003Cspan>E-mail us at \u003C/span>\u003Ca href=\\\"mailto:claimsupport@shriramlife.in\\\">\u003Cspan>claimsupport@shriramlife.in\u003C/span>\u003C/a>\u003C/p>\"},{\"title\":\"FAQ 6\",\"question\":\"\u003Cp>\u003Cspan>Who can intimate a claim?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>When a life assured dies, a claim intimation should be sent to our company as early as possible. The assignee or nominee under the policy can intimate the death claim.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 7\",\"question\":\"\u003Cp>\u003Cspan>In case of more than one nominee, what are the documents we need to submit?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp>\u003Cspan>In case of more than one nominee, KYC documents of all nominees along with death claim required documents need to be submitted at the time of claim.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 8\",\"question\":\"\u003Cp>\u003Cspan>How to make a claim if original policy bond was lost?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>The original Policy Document is mandatory for processing any claim however, if the same is lost or misplaced we may require indemnity bond or alternate document / s and the claim is processed further.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 9\",\"question\":\"\u003Cp>\u003Cspan>If death is due to terror attack/war/natural calamities, will the claim be settled?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp>\u003Cspan>Yes. Death due to terrorist attack / war / natural calamities is covered under basic benefit in life insurance policy (unless specifically excluded in Policy Contract) and the claim is settled if all the documentation is in order and all the conditions are fulfilled\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 10\",\"question\":\"\u003Cp>\u003Cspan>To whom can the beneficiary refer the case if he/she is not satisfied with the service provided by SLIC at claims stage or with the amount of benefit paid?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>The nominee/ beneficiary has to first approach the ICRC (Internal Claims Review Committee) of SLIC, in case of a claim dispute. In case the nominee is not satisfied by the response, the nominee/ beneficiary may write to the Grievance Redressal Cell of IRDAI. The issue will then be taken up with the concerned Insurance Company.\u003C/span>\u003C/p>\u003Cp dir=\\\"ltr\\\">\u003Cspan>If the complainant is looking for a judicial decision in respect of claims, he or she may approach the Insurance Ombudsman. For more information on the Insurance Ombudsman, please refer your Policy Document.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 11\",\"question\":\"\u003Cp>\u003Cspan>Who is eligible to receive claim benefit in the absence of nomination/ unfortunate demise of the nominee?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>In such case, the proof of title/succession certificate issued by a competent court will have to be submitted by the claimant. The claim would then be paid to the person specified in the said proof. Such a condition is called ‘Open Title’ situation.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 12\",\"question\":\"\u003Cp>\u003Cspan>What if the nominee passes away during policy term?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>If nominee passes away during the policy term, then life assured should nominate some other person in place of deceased nominee under Section 39 of Insurance Act.\u003C/span>\u003C/p>\"},{\"title\":\"FAQ 13\",\"question\":\"\u003Cp>\u003Cspan>What are the reasons for the rejection of the claims?\u003C/span>\u003C/p>\",\"answer\":\"\u003Cp dir=\\\"ltr\\\">\u003Cspan>Below are some of the reasons for claims rejection:\u003C/span>\u003C/p>\u003Cul>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Lapsation status of policy on the date of incidence of claim\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Non-coverage of a particular event/loss as per policy conditions\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Loss not qualifying under the definition of loss either marginally or totally as per coverage definition\u003C/span>\u003C/li>\u003Cli dir=\\\"ltr\\\">\u003Cspan>Losses mentioned under exclusions\u003C/span>\u003C/li>\u003C/ul>\"}],\"field_fa_gp_breadcrumb\":\"4367, 4513, 8521\",\"breadcrumb\":[{\"slug\":\"/contact-us\",\"label\":\"Contact us\"},{\"slug\":\"/faq-policy-serving\",\"label\":\"FAQ's\"},{\"slug\":null,\"label\":\"Claims FAQ \"}]}],\"breadcrumb\":[{\"slug\":\"/contact-us\",\"label\":\"Contact Us\"},{\"slug\":null,\"label\":\"Claims FAQ \"}]}]","api/v1/faqs":"[{\"title\":\" FAQ Page\",\"banner\":[{\"title\":\"Home Banner TWO\",\"heading\":\"SHRIRAM LIFE ASSURED INCOME PLAN\",\"description\":\"\u003Cp>Suraksha ke saath\u003Cbr />\\nbachat\u003C/p>\\n\",\"type\":\"Image\",\"desktop_image\":[{\"media_img\":{\"url\":\"https://cdn.shriramlife.com/slic-kalam/files/2023-09/Banner_5.webp\",\"alt\":\"AIP_WebBanner.webp\"},\"media_svg\":null,\"media_svg_alt\":\"\",\"media_document\":null}],\"mobile_image\":[{\"media_img\":{\"url\":\"https://cdn.shriramlife.com/slic-kalam/files/2023-09/Banner_6.webp\",\"alt\":\"AIP_MobBanner.webp\"},\"media_svg\":null,\"media_svg_alt\":\"\",\"media_document\":null}],\"cta\":[{\"url\":\"/life-insurance/assured-income-plan\",\"text\":\"Know more\"}],\"video_url\":null,\"class\":\"\",\"include_promotion_image\":\"No\"}],\"heading\":\"FAQs\",\"description\":0,\"breadcrumb\":[{\"slug\":\"/contact-us\",\"label\":\"Contact Us\"},{\"slug\":null,\"label\":\"FAQs\"}],\"show_maintenance\":\"No\",\"field_faq_tab_group\":\"21482, 15656, 15657, 15658, 15659, 15660, 15661\",\"faq_tabs\":[{\"title\":\"FAQ Tab - Policy related\",\"tab_title\":\"Policy related \",\"slug\":\"/contact-us/faq\"},{\"title\":\"FAQ Tab - Policy Servicing\",\"tab_title\":\"Policy Servicing\",\"slug\":\"/contact-us/faq-policy-servicing\"},{\"title\":\"FAQ Tab - Fund\",\"tab_title\":\"Fund\",\"slug\":\"/contact-us/faq-fund\"},{\"title\":\"FAQ Tab - Payouts\",\"tab_title\":\"Payouts\",\"slug\":\"/contact-us/faq-payouts\"},{\"title\":\"FAQ Tab - Premium\",\"tab_title\":\"Premium\",\"slug\":\"/contact-us/faq-premium\"},{\"title\":\"FAQ Tab - Claims\",\"tab_title\":\"Claims\",\"slug\":\"/contact-us/faq-claims\"},{\"title\":\"FAQ Tab - GST\\t\",\"tab_title\":\"GST\",\"slug\":\"/contact-us/faq-gst\"}]}]","http://127.0.0.1:4000/api/v1/faqs":"[{\"title\":\" FAQ Page\",\"banner\":[{\"title\":\"Home Banner TWO\",\"heading\":\"SHRIRAM LIFE ASSURED INCOME PLAN\",\"description\":\"\u003Cp>Suraksha ke saath\u003Cbr 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