Claim Centre

Claim Centre

Sticky Tab

How To Claim

You can submit Death Claims, Disability Claims, Cancer Care Claims and Critical Illness Claims on our website by following the simple steps provided below:

claim life insurance
  • Step 01

    Come to the claim centre, select intimate claim Button

  • Step 02

    Choose in the dropdown Request Type - death

  • Step 03

    Fill the details of insurer, death event, details of doctor who declared death (Doctor -Non mandatory)

  • Step 04

    Fill the personal and bank details of claimants and upload the documents

Document to be uploaded

  • Death certificate issued by Local Body/Municipal Body
  • Nominee bank passbook
  • Postmortem report
  • claim form B
  • claim form A
  • Policy Document
  • Hospital Summary/Hospital records
  • Nominee Id Proof(ID Proof /Address proof)
  • FIR/Panchanama/Inquest Report and Final Investigation Report
  • Upload Signature of claimant
  • Copy of driving license if Life Assured was driving the vehicle at the time of accident (applicable if Rider is opted)
  • NEFT Mandate form
  • Claims form C and E wherever applicable


What is a claim?

A death benefit is a payout to the nominee/beneficiary of a life insurance policy, annuity or pension when the insured or annuitant dies.

What is the average time taken to settle a Claim?

If your documents are complete and we need no further documentation, we settle your death claim within 30 working days. In case the claim requires further investigation, the same will be completed by us within a reasonable time.

What are the documents required for making a claim?

Documents required for making a death claim are:

  • Filled-up claim forms
  • Certificate of death
  • Original Policy document
  • Deeds of assignments/ re-assignments (if any)
  • Legal evidence of title, if the policy is not assigned or nominated
  • Other documents such as hospital certificate, FIR report, post-mortem report etc could be called for, as applicable.


For more details on risk factors, terms, and conditions please read the sales brochure carefully before concluding a sale.  

*Tax Benefits:  
Tax benefits are as per Income Tax Laws & are subject to change from time to time. Please consult your Tax advisor for details.  
You are eligible for Income Tax benefits/exemptions as per the applicable income tax laws in India, which are subject to change from time to time.

IRDAI Regn No: 128  
CIN No : U66010TG2005PLC045616 of the Company

The Trade Logo displayed above belongs to Shriram Value Services Limited (“SVS”) and used by Shriram Life Insurance Company Limited under a License agreement.”


  • IRDAI is not involved in activities like selling insurance policies, announcing bonus or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint.