Claim Centre
We have made significant progress with our Claims Paid Percentage,
with that our Claims Paid Percentage has been rising consistently.
Claims Paid Percentage 2024
98.09%
Experience our hassle-free process
Faster claim settlement
₹116.38 Cr settled for FY 2023-24
3440 Families have received the benefits
Customer can now Initiate claim digitally
How To Claim
You can submit Death Claims, Disability Claims, Cancer Care Claims and Critical Illness Claims on our website by following the simple steps provided below:
Step 01
Navigate to the claim center and click on the "Intimate Claim" button.
Step 02
From the available options in the dropdown menu, select "Death."
Step 03
Enter the details of the insured person, including the cause of death
Step 04
Complete the claimant's personal information, including bank account details, and upload the necessary supporting documents
Document to be uploaded
- Death Certificate: Issued by Municipal or local/Govt. Authority (Original or attested copy).
- Claim Forms: Claim form A, B, C & E as applicable
- Medical/Hospital Records: Admission notes, test records, Death/Discharge summary, etc. (where ever applicable).
- Proof of Relationship: Documents establishing the relationship of the Nominee/Claimant with the Life Assured.
- Original Policy Bond
- Bank Details: Photocopy of Bank Passbook or cancelled cheque with pre-printed name of the Nominee/ Claimant.
FAQs
What is a claim?
A death benefit is a payout to the nominee/beneficiary of a life insurance policy, annuity or pension when the insured or annuitant dies.
What is the average time taken to settle a Claim?
If your documents are complete and we need no further documentation, we settle your death claim within 30 working days. In case the claim requires further investigation, the same will be completed by us within a reasonable time.
What are the documents required for making a claim?
Documents required for making a death claim are:
- Filled-up claim forms
- Certificate of death
- Original Policy document
- Deeds of assignments/ re-assignments (if any)
- Legal evidence of title, if the policy is not assigned or nominated
- Other documents such as hospital certificate, FIR report, post-mortem report etc could be called for, as applicable.
How long will it take to process claim?
Once all documents are submitted, it usually takes about 15days to process the claim.