Claim Centre

Claim Centre

Sticky Tab

Claim Forms

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To whom can the beneficiary refer the case if he/she is not satisfied with the service provided by SLIC at claims stage or with the amount of benefit paid?

The nominee/ beneficiary has to first approach the ICRC (Internal Claims Review Committee) of SLIC, in case of a claim dispute. In case the nominee is not satisfied by the response, the nominee/ beneficiary may write to the Grievance Redressal Cell of IRDAI. The issue will then be taken up with the concerned Insurance Company.

If the complainant is looking for a judicial decision in respect of claims, he or she may approach the Insurance Ombudsman. For more information on the Insurance Ombudsman, please refer your Policy Document.

Who is eligible to receive claim benefit in the absence of nomination/ unfortunate demise of the nominee?

In such case, the proof of title/succession certificate issued by a competent court will have to be submitted by the claimant. The claim would then be paid to the person specified in the said proof. Such a condition is called ‘Open Title’ situation.

What if the nominee passes away during policy term?

If nominee passes away during the policy term, then life assured should nominate some other person in place of deceased nominee under Section 39 of Insurance Act.


For more details on risk factors, terms, and conditions please read the sales brochure carefully before concluding a sale.  

*Tax Benefits:  
Tax benefits are as per Income Tax Laws & are subject to change from time to time. Please consult your Tax advisor for details.  
You are eligible for Income Tax benefits/exemptions as per the applicable income tax laws in India, which are subject to change from time to time.

IRDAI Regn No: 128  
CIN No : U66010TG2005PLC045616 of the Company

The Trade Logo displayed above belongs to Shriram Value Services Limited (“SVS”) and used by Shriram Life Insurance Company Limited under a License agreement.”


  • IRDAI is not involved in activities like selling insurance policies, announcing bonus or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint.