Claim Centre

Claim Centre

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Call us at

1800 103 6116  (Monday to Saturday - 9 am to 8 pm)

Write to us

Customer care department, Shriam Life Insurance Co.Limited, head office:Ramky Selenium, Plot No:31 & 32, Beside Union Bank Training centre, Financial district, Gachibowli, Hyderabad- 500032, Phone 040 - 23009400

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Head Office

Shriram Life Insurance Company Limited,Ramky Selenium, Plot No:31 & 32, Beside Union Bank Training Center,Financial District, Gachibowli,Hyderabad-500032, India.


How to intimate a claim?

You can intimate a claim through below mentioned options:

Call us at 040-23009400 Ext 664 (Monday to Friday 09:00 am to 05:00 pm)

Visit your nearest Shriram Life Insurance branch

E-mail us at

What are the reasons for the rejection of the claims?

Below are some of the reasons for claims rejection:

  • Lapsation status of policy on the date of incidence of claim
  • Non-coverage of a particular event/loss as per policy conditions
  • Loss not qualifying under the definition of loss either marginally or totally as per coverage definition
  • Losses mentioned under exclusions

If death is due to terror attack/war/natural calamities, will the claim be settled?

Yes. Death due to terrorist attack / war / natural calamities is covered under basic benefit in life insurance policy (unless specifically excluded in Policy Contract) and the claim is settled if all the documentation is in order and all the conditions are fulfilled


For more details on risk factors, terms, and conditions please read the sales brochure carefully before concluding a sale.  

*Tax Benefits:  
Tax benefits are as per Income Tax Laws & are subject to change from time to time. Please consult your Tax advisor for details.  
You are eligible for Income Tax benefits/exemptions as per the applicable income tax laws in India, which are subject to change from time to time.

IRDAI Regn No: 128  
CIN No : U66010TG2005PLC045616 of the Company

The Trade Logo displayed above belongs to Shriram Value Services Limited (“SVS”) and used by Shriram Life Insurance Company Limited under a License agreement.”


  • IRDAI is not involved in activities like selling insurance policies, announcing bonus or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint.