How to Change Fastag Bank

Want to switch your FASTag to a new bank? Changing banks for your FASTag is easier than you think. This quick guide explains the steps clearly, so you can transfer your FASTag smoothly without any hassle or delays.

Why would you change your FASTag bank?

Maybe your current FASTag issuer is too slow with customer service, or you want a tag from your own bank. Whatever the reason, you can close your old FASTag and apply for a new one from another bank.  

Quick checklist: How to switch your FASTag bank

• Confirm you only have one active FASTag (One‑Vehicle‑One‑FASTag rule)
• Apply for a new FASTag from the bank you want (via app or website)  
• During application, upload vehicle RC, proof of address, and other required docs
• Once the new tag arrives, activate it via the bank’s portal or app
• Close or deactivate your old FASTag — call your old bank’s FASTag customer care to block/close it  

What happens to my FASTag balance?

When you close the old FASTag, the issuing bank can refund your remaining wallet balance to your bank account.  Just give them your bank account or cancelled cheque so they can transfer it back.

Real-life example

Here’s an example: Sonia had a Paytm FASTag but wasn’t happy with its service. She applied for a new FASTag with ICICI Bank using the ICICI app, submitted her vehicle RC, and got the new FASTag in 3–4 days. Once it was active, she called Paytm support and asked them to close her old tag. Paytm refunded her leftover balance to her bank. Easy, right?

Things to keep in mind

• After applying for the new FASTag, don’t remove the old one until your new tag works.
• Check your FASTag balance sometimes, so your wallet isn't left with unused money.
• Note that FASTags are not interoperable — you can’t “move” the exact tag; you must close and reapply.